Phone Bankers are expected to sell products and services and achieve aggressive sales goals which are measured daily. Our best Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer's relationship with Wells Fargo by marketing new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.

We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers' career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.

Our Phone Bankers play a critical role in our customers' lives; therefore, predictable and reliable attendance is an essential function of the position.

Must be able to work Saturday or Sunday. Available schedules are 3:30PM - 12:30AM.

Qualifications include:
• 6 months customer service and sales experience.
• Specific sales experience must be listed in resume/work history to be considered.
• Must be available to attend a paid training course between the hours of 8:00AM - 5:00PM, 10:00AM - 7:00PM or 1:30PM - 10:30PM, Monday through Friday for 6 weeks.
• Banking or call center experience a plus!

Visit our career site at wellsfargo.com/careers and search keyword "customer service" in Lubbock, TX.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, M/F/D/V. © 2009 Wells Fargo Bank, N.A. All rights reserved.